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CUSTOMER SERVICE INTERVIEW QUESTIONS & ANSWERS! (Pass Your Customer Service Interview!) Learn how to pass a Customer Service interview with top-scoring answers from Richard McMunn! #customerservicetraining #customerservice #jobinterview 👉 DOWNLOAD MY BRILLIANT CUSTOMER SERVICE PREP PACK: https://passmyinterview.com/customer-... ** Want me to write your interview answers for you? ** Get my tailored, done-for-you interview answer service here: 👉 https://passmyinterview.com/ultimate-... 3 TIPS FOR PASSING A CUSTOMER SERVICE INTERVIEW! 1. Show You Put the Customer First (But Not at the Company’s Expense) Hiring managers want someone who genuinely cares about customers. In your answers, demonstrate empathy, patience, and active listening. Use phrases like, “I would first listen carefully, acknowledge their frustration, and reassure them I will resolve the issue.” Then explain how you balance excellent service with company policies. Customer focus plus professionalism is a winning combination. 2. Use the STAR Method with Real Examples Don’t speak in general terms. Give a specific example of when you handled a difficult customer, solved a problem, or went above and beyond. Structure your answer clearly: Situation, Task, Action, Result. Quantify results where possible: improved satisfaction scores, reduced complaints, or received positive feedback. Evidence beats opinion every time. 3. Demonstrate a Positive, Resilient Attitude Customer service can be demanding. Employers want calm, solution-focused people. Emphasise your ability to stay composed under pressure, prioritise tasks, and maintain a friendly tone—even with challenging customers. Master these three areas, and you won’t just pass the interview—you’ll stand out. ** GET MY CUSTOMER SERVICE INTERVIEW PREP PACK ** https://passmyinterview.com/customer-... CUSTOMER SERVICE INTERVIEW QUESTIONS & ANSWERS! Tell me about yourself 00:41 Why do you want to work in customer service? 01:36 Tell me about a time when you delivered excellent customer service. 02:20 How would you deal with a customer complaint? 03:10 Why should we hire you? 04:15 CUSTOMER SERVICE TRAINING COURSE: • CUSTOMER SERVICE TRAINING COURSE! (Custome... ** Want me to write your interview answers for you? ** Get my tailored, done-for-you interview answer service here: 👉 https://passmyinterview.com/ultimate-... ** GET MY CUSTOMER SERVICE INTERVIEW PREP PACK ** https://passmyinterview.com/customer-...