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In this episode, we explore a hidden challenge many growing organisations face: when leadership unintentionally becomes the bottleneck to scale. As companies grow, complexity increases—more customers, more data, more tools. Technology is often introduced to solve this, but instead of removing friction, it can amplify existing leadership behaviours. When decisions still flow through a few individuals, systems simply move those decisions faster—to the same place. This episode reframes leadership in a digital context, showing why scale isn’t about leaders making more decisions, but about enabling decisions through clarity, systems, and trust. True transformation doesn’t come from tools alone—it comes from evolving how the organisation operates with them. Key insight: Growth doesn’t slow because technology is missing. It slows when leadership doesn’t evolve with it.