Developing a safe and supportive environment where staff can deliver high quality patient care скачать в хорошем качестве

Developing a safe and supportive environment where staff can deliver high quality patient care

Delivering high-quality care and ensuring the best patient outcomes and safety levels should be the goal of all health care providers; however, these can only be achieved if staff are able and encouraged to work to the best of their abilities. Leaders play a crucial role in creating a culture that drives good staff and patient experience and, in turn, quality across the system. In this context, this session: helped to provide understanding about the relationship between working culture and high-quality patient care explored how leaders can create a safe and supportive work culture that drives quality   discussed how a culture of quality can improve staff wellbeing and resilience provided insight into how successful quality-improvement strategies place a strong focus on staff engagement and staff experience. This event was sponsored by Spire Healthcare.