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0:00 – Welcome & Guest Intro: Meet CFO Lyndsey Gallagher 1:16 – Growing Up in a Real Estate Family 2:23 – First Office Jobs & Early Exposure 2:54 – Getting Licensed at 19 3:32 – Life as CFO: Paying 1,000+ Agents & 100 Staff 4:13 – Stepping into Leadership & Building Better Systems 6:15 – Lessons from Tom Gallagher: Compassion & Patience 8:16 – How Selling in the Field Shapes Back-Office Decisions 10:35 – Fast Commissions: Our Competitive Edge 12:07 – Is Tom Napping or Number Crunching? 13:27 – Five-Year Outlook & Growth Vision 15:09 – Tech Shifts & The AI Question 16:49 – Behind Lightning-Fast Pay: Philosophy & Process 18:53 – Custom Software Built for Real-World Reality 20:24 – Paying a $1 Million Week from a Yacht in Croatia 21:48 – Travel, Fitness & Finding Balance 23:19 – Community Work & Fundraising Passion 25:05 – Heart of American Homes Foundation 27:04 – Community Karma & Advice for Agents 44:35 – Drop the Mike Question & Wrap-Up In this episode of Work Hard, Play Hard, and Give Back – A Real Estate Podcast, host Michael Litzner sits down with Lyndsey Gallagher, Chief Financial Officer of Coldwell Banker American Homes, to talk about what it’s really like leading in a family-run company that’s been growing strong for nearly four decades. Lyndsey shares how she went from answering phones in the office as a teenager to managing the financial operations that power more than 1,000 agents and 100 employees. She talks about building faster, smarter systems that help agents get paid in hours, not weeks, her legendary “Croatia yacht” story, and how compassion, culture, and community remain at the heart of the Gallagher legacy. You’ll hear about: How family values still guide a modern, fast-moving brokerage The systems and mindset behind same-day commission payouts Balancing business, leadership, and life The ongoing impact of the Heart of American Homes Foundation And, of course, the “Drop the Mike” moment you don’t want to miss 👉 Like and subscribe for more inspiring conversations from leaders who work hard, play hard, and give back. Thank you for listening