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We can read emails using the new functionality introduced with Flow Designers - Inbound Flow. This takes down the requirement to code as everything is drop and down using Data pills. As well as, we don't have to write a single line of code to read the attachment in the email and copy it to the target record. ----------------------------------------------------------------------------------------------------- 00:00 - Introduction 00:58 - What is Inbound Email and Flow 01:50 - Categorize Reply, Forward or New Email 03:38 - Watermark/ Record Number 04:53 - Conditions for reading an email and create a flow in ServiceNow 07:44 - Mailboxes in ServiceNow 09:18 - Identifying sender of the email 11:36 - Demo ----------------------------------------------------------------------------------------------------- Data Policies in ServiceNow • Data Policies in ServiceNow What are Business Rules in ServiceNow • What are Business Rules in ServiceNow? (Co... Integration in ServiceNow • Getting started with Integration in Servic... How to create Reports in ServiceNow • How to create Reports in ServiceNow How to create personal Dashboards • How to create personal dashboards in Servi... ----------------------------------------------------------------------------------------------------- Playlists: Emails in ServiceNow Playlist • Emails in ServiceNow Integration Playlist • Integration in ServiceNow Reporting in ServiceNow • Reporting in ServiceNow ServiceNow Admin and Developer Training • Learn ServiceNow ----------------------------------------------------------------------------------------------------- Please subscribe to my channel. / harditsingh ----------------------------------------------------------------------------------------------------- #servicenow #servicenowtokyo #tokyo #servicenowsandiego #san #diego #sandiego #servicenowrome #rome #flow #flowdesigner #inboundflow #schema #map #schemamap #tables #knowledge #articles #relatedlist #related #list #link #hyperlink #url #richtextlabel #kb #incident #task #parameters #url #record #new #servicenowquebec #quebec #survey #post #chat #chatbot #servicenowparis #servicenoworlando #servicenowdeveloper #paris #orlando #itil #itsm #newyork #agent #workspace #agentworkspace #virtualagent #virtual #agent #NLU #NLP #machinelearning #artificialintelligence #IOT #language #innovation #notifications #automated #sla #ola #uc #incident #task #location #display #GlideRecord #incident #incidentmanagement #drill #downs #drilldowns #drilldown #download #attachment #download #inactive #members #report #access #dashboards #supervisor #manager #dashboard #onCellEdit #client #scripts #integration #RESTAPI #REST #API