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Growth doesn’t slow because you’re not closing enough—it slows because your business resets the moment the deal is done. In this episode of the CEO Sales Strategies Podcast, Doug C. Brown talks with strategist and advisor Dave Boyce about why companies lose momentum after the sale—and how post-sale execution determines whether growth compounds or stalls. We explore how customer experience drives renewals, referrals, and long-term value, and why the most important part of the revenue engine begins after the contract is signed. What You’ll Learn • Why growth resets after the sale • How customer experience shapes long-term revenue • The emotional drivers behind renewals and referrals • What separates leverage-building customers from drag-heavy ones • Why recurring revenue requires recurring impact • How to build continuity instead of restarting after every close Listen to the Audio Version https://ceosalesstrategies.com/millio... More Leadership and Sales Resources https://ceosalesstrategies.com Connect With Us youmatter@ceosalesstrategies.com CHAPTERS 00:00 – Introduction 02:10 – Why growth slows after the close 05:45 – How the customer experience creates or destroys momentum 10:20 – Renewals, referrals, and emotional decision-making 14:50 – Right-fit customers vs. drag-heavy customers 19:15 – Why recurring revenue requires recurring impact 23:40 – Leadership mistakes that stall momentum 28:05 – Building continuity after the close 32:55 – Final takeaways