Top Tips for Implementing a Quality Management System скачать в хорошем качестве

Top Tips for Implementing a Quality Management System

Filmed on April 12, 2024 - A Quality Management System (QMS) ensures that products or services consistently meet or exceed customer expectations. By focusing on quality, organizations can enhance customer satisfaction and loyalty; ultimately leading to repeat business and positive word-of-mouth. The objective of this webinar is: 1) to provide a brief understanding of a QMS; and, 2) to provide a useable roadmap for implementing a (quality) management system. 0:00 Introduction 8:43 Intro to ISO 9001 10:10 QMS System Approach 18:34 Where to start? 19:43 Step 1: ISO 9001 Training 24:22 Step 2: Map out Processes 29:28 Step 3: Structure Documentation 31:59 Step 4: Create Documented Information Judged Necessary 38:25 Step 5: Awareness Training 40:15 Step 6: Gap Assessment 42:44 Step 7: Internal Auditor Training 47:44 Step 8: Conduct an Audit of the QMS 50:39 Step 9: Conduct a Management Review 53:50 Step 10: Call a Certification Bureau 57:56 SGS Academy - ISO 9001 Training 59:00 Q&A Speakers Sabrina Ippolito - Lead Auditor Cindy Haight - Inside Sales Representative, Industrial & Medical Device, SGS North America, Inc. Learn more: https://bit.ly/3ztDBW6 Follow us on LinkedIn: https://bit.ly/44lmAY1