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This is a next episode of our In the box Series. This time discussing the 2025 B2B Buyer Experience Study, which highlights critical shifts in how organizations research and purchase technology. 00:00 In the Box Introductions 00:11 Revisiting the findings from the past 4:38 The Truth about the 95-5% "rule" 10.34: From Awareness to Shortlist 15:30 The unexpected impact of AI 23:47 Buyers have a past and it matters 29:19 AI is also part of What Is Being Bought 32:00 Why Buyers Today Engage Earlier 39:04 You are Not So Different 42:06 What comes next in 2026 Research reveals that while buyers are engaging with sellers slightly earlier than in previous years, they still make approximately 80% of their decisions before ever speaking to a sales representative. A significant finding is the "day one short list," where experienced buyers identify their preferred vendors at the very start of their journey, making it vital for brands to establish a reputation before a lead is even "in-market." The study also clarifies the role of generative AI, noting that while 94% of buyers use these tools to synthesize information, they still rely on direct vendor interactions and human consultants for high-stakes decisions. Furthermore, economic uncertainty is unexpectedly compressing buying cycles as teams rush to secure budgets and implement efficiency-boosting solutions. Ultimately, the discussion emphasizes that marketing must move beyond boring, self-promotional content to influence sophisticated buyers who are already well-versed in their respective categories.