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In this episode of the Sales Transformation Lab Podcast, host Ash Ali sits down with Richard Ellis, CEO of Revenue Innovations, a sales performance consulting firm helping companies supercharge revenue, culture, and team execution. Richard has spent decades working with high-performing sales organisations, guiding leaders on aligning strategy, building discipline, and delivering predictable results under pressure. Together, they explore how sales and revenue leaders can unlock elite performance, lead through market turbulence, and create a culture of accountability — focusing on process, mindset, and fundamentals, not just pipeline metrics. Expect a practical conversation on performing in challenging markets and leading with clarity, consistency, and grit. You’ll learn: ✅ How to structure SKOs to engage both new hires and A-players ✅ Common SKO mistakes to avoid for maximum impact ✅ How to launch AI and new products through interactive workshops ✅ Strategies for scaling SKOs to large teams without losing interactivity ✅ The 5P Framework for planning and reinforcing SKO success ✅ Ways to use SKOs to reinforce purpose, culture, and coaching 🎧 A must-listen for sales leaders, revenue executives, and teams looking to supercharge performance, strengthen culture, and drive predictable growth in challenging markets. 00:00 – 01:31 | Richard’s Background Transition from engineering to enterprise software and sales. Deep passion for go-to-market strategy and revenue engines. 01:36 – 02:37 | What is an SKO (and RKO)? How Sales Kickoffs are evolving into Revenue Kickoffs, involving sales, marketing, customer success, and service teams. 03:01 – 04:11 | Why SKOs Matter More Than Ever Hybrid and remote work reduce connection; SKOs reconnect teams around mission and priorities. 04:29 – 05:51 | Common SKO Mistakes “Firehose” content overload, too many keynotes, and lack of energy, interactivity, and focus. 06:02 – 06:45 | Engaging A-Players & New Hires Peer-led learning with top performers, plus separate tracks for seasoned reps and new hires. 08:42 – 09:43 | Launching AI & New Products Move beyond announcements with workshops, role-play, and real positioning practice. 09:56 – 11:49 | Scaling SKOs for Large Teams Interactive role-play works even for 500–900 participants, requiring strong logistics and intentional design. 12:15 – 13:49 | Making SKOs Stick SKOs should be a launchpad, reinforced through managers, QBRs, and team sessions. 14:01 – 15:44 | Culture & Coaching Use SKOs to reinforce purpose, belonging, and coaching culture, while addressing anxiety around AI and role evolution. 15:44 – 18:46 | Data-Driven SKO Planning Diagnose sales performance gaps and tailor enablement based on real data, not assumptions. 20:10 – 28:58 | The 5P Framework for SKOs Purpose: Clear North Star and priorities Place: Environment that supports learning and interaction Practicality: Tools and behaviours reps can apply immediately Pulse: Energy flow across sessions Post: 6–8 weeks of reinforcement after the event 29:31 – 33:37 | Memorable SKO Moments Table captains driving meaningful discussions; full-event build-up to live executive-level role plays. 33:37 – End | Final Reflections SKOs are a major investment — ROI depends on planning and follow-up. When done well, they drive energy, clarity, and real performance change.