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Matt Mason // SVP, Director of Talent Operations Office, Truist Financial Who gets tapped for leadership—the loudest voice, or the person who quietly makes everyone better? Many pipelines still reward polish and visibility over service and impact. This fast, practical session shows instructional designers how to build leadership development that also yields succession evidence HR can use, so the right people are seen, not just the most visible. We’ll map the two jobs every new leader must master—serving people and driving business performance, and introduce a third, often invisible ingredient that turns good managers into trusted, culture-aligned leaders. You’ll leave with a clear blueprint, a compact toolkit you can put to work next month, and a shared language to partner with HR so selection decisions are anchored in real contribution, not airtime. Key Takeaways: Audit current leadership pipelines for status bias (tenure traps, top-performer fallacy, charisma proxy). Design practice that produces proof—experiences that generate assessable evidence of servant leadership and business impact. Stand up a succession assessment kit and a one-page Succession Packet for HR; facilitate a de-biased calibration using anchored rubrics and a simple peer pulse.