From Retail to MVNE: Ed Evans on Consumer Cellular’s Evolution скачать в хорошем качестве

From Retail to MVNE: Ed Evans on Consumer Cellular’s Evolution

Consumer Cellular CEO Ed Evans Shares Secrets to Industry Success | The Boon of Wireless Podcast" Join host Jon Horovitz in this insightful episode of The Boon of Wireless Podcast as he sits down with Ed Evans, Chairman and CEO of Consumer Cellular. With over 35 years of telecom expertise, Ed provides an insider’s look at Consumer Cellular’s impressive growth trajectory, innovative strategies during the COVID-19 pandemic, and its exceptional approach to customer service. Discover how the company successfully expanded its retail presence and recently pivoted into becoming a Mobile Virtual Network Enabler (MVNE). Packed with valuable insights on marketing effectiveness, customer loyalty, and strategic business decisions, this episode is essential listening for anyone interested in telecom innovation and growth. Episode Highlights: 00:00 Introduction & Fun M&M’s Trivia 01:02 Meet Ed Evans, CEO of Consumer Cellular 03:07 Company Growth and Strategic Acquisitions 05:28 Overcoming Distribution Challenges 08:26 Secrets Behind Outstanding Customer Service 11:21 Strategies for Retail Store Success 21:25 Transitioning to an MVNE Model 29:45 Wrap-Up and Contact Information Tune in for expert insights from Ed Evans on what makes Consumer Cellular a market leader in telecommunications. #TheBoonOfWireless #EdEvans #ConsumerCellular #TelecomInnovation #MVNE #CustomerServiceExcellence #WirelessIndustry #RetailExpansion #TelecomGrowth #TelecomPodcast #BusinessStrategy #CustomerLoyalty #Telecommunications #TechInsights #LeadershipInsights #newpodcast #nj #newepisode