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Hybrid work broke the old playbook—but leaders never agreed on a new one. In this episode of What the F* is Happening to the Office?, Bob Fox, Founder of Work Design, sits down with Amanda Schneider, Founder and President of ThinkLab (Sandow Design Group), to explore why workplace culture is failing—and how Gen Z may hold the key to fixing it. Drawing on years of research, focus groups, and real-world experience, Amanda explains why today’s workplace is stuck in “hybrid purgatory,” where policies don’t match reality, trust is eroding, and burnout is rising. Together, Bob and Amanda unpack what Gen Z is really asking for—flexibility, transparency, purpose, and empowerment—and why these demands reflect what all generations have wanted all along. Amanda also shares personal insights from building a successful remote-first company, raising a family while leading a research organization, and writing her upcoming book Work for What’s Next. She offers a practical framework for helping individuals, teams, and organizations design healthier, more effective ways of working. Pre-order Amanda's new book: https://amzn.to/4sXq6oW Takeaways Work is fundamentally broken and needs rethinking. Gen Z demands respect for their lives and the planet. The speed of work is outpacing our ability to adapt. Trust is crucial for effective teamwork and collaboration. Hybrid work is becoming the new normal, not just a trend. Leaders must empower employees rather than just direct them. Flexibility in work hours is more important than location. Diversity of thought is essential for innovation. Mental health challenges are prevalent in the workplace today. The future of work will likely be a hybrid model. Chapters 00:00 - Teaser 01:30 - Introduction: The State of Work Today 02:29 - Meet Amanda Schneider: A Journey to Redefine Work 03:55 - The Broken System: Why Work Needs to Change 06:49 - Understanding Gen Z: Prototypes, Not Stereotypes 09:23 - The Trust Gap: Policies vs. Practices 10:47 - Business Challenges vs. Generational Challenges 12:33 - Hybrid Work: A New Normal? 14:37 - Empowering Leadership: What Gen Z Wants 17:14 - Work-Life Balance: A Shift in Priorities 19:16 - Harnessing Entrepreneurial Spirit in the Workplace 22:22 - Redefining Leadership for Future Generations 22:59 - Flexibility: The Key to Modern Work 25:47 - The Future of Work: An Entangled Approach 28:21 - Personal Experiences Shaping Workplace Design 30:46 - Understanding Burnout and Employee Engagement 33:14 - Navigating Complexity in the Workplace 37:48 - Balancing Digital and Human Interactions 41:52 - Empowering Mid-Level Managers 44:21 - Addressing bias in AI and the Workplace Systems 48:32 - The Future of Work; Flexibility and Options Connect with Amanda on LI: / amandajeanschneider Amanda's TED Talk https://www.ted.com/talks/amanda_schn... Keywords Gen Z, workplace culture, hybrid work, leadership, trust, employee engagement, work-life balance, redesigning work, mental health, diversity Future of work, Hybrid work, Gen Z at work, Workplace culture, Leadership development, Workplace flexibility #Thinklab #DesignNerdsAnonymous #AmandaSchneider #Sandow