Webinar Training and Retraining Best Practices скачать в хорошем качестве

Webinar Training and Retraining Best Practices

Are your training programs keeping up with the evolving demands of today’s customer experience landscape? In this dynamic webinar, we’ll explore actionable strategies to develop and maintain a high-performing contact center team. Presented by our partners at Benchmark Portal, industry leaders in contact center benchmarking and training, this session will provide you with invaluable insights drawn from years of research and expertise. What You’ll Learn: Proven methodologies for effectively onboarding new employees. Techniques for ongoing skills development and retraining to keep your team agile and adaptable. How to leverage technology and data to personalize training experiences. Best practices for fostering employee engagement and retention through meaningful learning opportunities.