Boost Agent Performance by 25% with Latest in Gamification скачать в хорошем качестве

Boost Agent Performance by 25% with Latest in Gamification

Nine out of ten contact center managers say agent engagement and performance is a major concern. Nine out of ten managers are not yet using the latest in agent engagement/gamification techniques. This Webinar will point you towards improvements up to 25% in measurable, agent-level metrics - - while maintaining or improving agent morale! Whether you are currently using gamification or are just learning about it, you will not want to miss this Webinar. The all-star team of presenters will move from the basics to the new frontier of gamification in a carefully-structured presentation that will show you how to improve agent performance by double digits.