Unlocking the Power of Engagement in Hospitality & Tourism | CHTA People Development Webinar скачать в хорошем качестве

Unlocking the Power of Engagement in Hospitality & Tourism | CHTA People Development Webinar

Employee engagement in hospitality and tourism is the key to retention, stronger eNPS, and better guest experiences. In this CHTA People Development Webinar, experts share actionable strategies to help hospitality leaders build engaged, people-first workplaces. Moderated by Stacy Cox, CEO of the Turks and Caicos Hotel and Tourism Association, with featured panelist Julie Turney, Founder & CEO of HR@Heart Consulting Inc., and guided by Brittany Brathwaite, Chair of the CHTA People Development Committee, this session explores: Why engagement begins before technology The connection between eNPS and employee experience How clear systems boost morale and guest satisfaction Practical strategies and real-world examples from hospitality leaders 📺 Watch more CHTA webinars and never miss an update: https://caribbeanhotelandtourism.com/... 🌍 Stay connected with the Caribbean Hotel and Tourism Association for future sessions on workforce development, digital transformation, and industry innovation.