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📩 Want to explore AI strategy for your organization? Book a conversation: https://forms.gle/fNB99afFWhaXAjAF9 🔔 Subscribe for more conversations that cut through AI hype and focus on what actually works. Connect on LinkedIn: / brooke-anderson-tompkins Automation isn't new. But how we navigate it is. In this conversation, Brooke Anderson-Tompkins sits down with Kim Hoffman, President of Mortgage Connect Risk Solutions, to break down the automation evolution in mortgage banking. What we cover: → Why automation means "hope, not hype" for mortgage operations → The three stages of automation evolution (RPA, ML, Agentic AI) → Why data quality matters just as much for AI as it does for humans → How agentic AI shifts humans from task execution to quality control → The biggest mistake leaders make when deploying automation → Why ""the best tech without adoption equals wasted dollars"" → What guardrails look like at each stage of automation maturity This conversation is for executives, operations leaders, and anyone responsible for AI or automation decisions in regulated industries. About the Guests: Kim Hoffman President, Mortgage Connect Risk Solutions Decades of experience in mortgage lending and operations leadership National award winner and technology advocate Brooke Anderson-Tompkins Founder & CEO, BridgeAIvisory AI strategy and governance advisor for mortgage banking and financial services Former President of 1st Priority Mortgage (16 years)