How AI and Empathy Revolutionize Customer Service скачать в хорошем качестве

How AI and Empathy Revolutionize Customer Service

Get ready for an insightful conversation with Natalie Ruiz, CEO of AnswerConnect, in the inaugural episode of Scaling Secrets Podcast! 🌟 In this episode, we delve deep into the importance of customer service, the role of artificial intelligence (AI) in enhancing business processes, and the transformative journey of businesses using AnswerConnect's services. Here’s what you’ll learn: 1. Urgent Service Calls: Discover why 80% of people don't leave voicemails and what businesses can do to capture these potential clients. 2. AI and Human Touch: Understand the value of human connection versus automation in customer support and how AI can assist but not replace human interaction. 3. Customer Experience: Hear a compelling case study on improving customer service within franchises and the importance of seamless, invisible customer service. 4. Leadership & Company Culture: Insights on effective brand representation, showcasing core values, and maintaining a remote company culture. 5. AnswerConnect Services: Learn how AnswerConnect's 24/7 availability, live chat, cloud phone, and answering services can ensure you never miss a call. Key Highlights: Natalie's take on “AI and Customer Service” The critical role of human interaction in maintaining business reputation The importance of continuous learning and leadership development Detailed discussion on AnswerConnect’s tech tools for remote business management Maya Angelou quote on the significance of making others feel valued in leadership Make sure you don't miss out! If you're keen on scaling your business and enhancing your customer service, this episode is a must-watch. **Listen now and transform the way you handle your customer interactions! ** 🚀 Don’t forget to like, comment, and subscribe for more episodes packed with valuable insights on scaling your business. #CustomerService #ArtificialIntelligence #AI #BusinessScaling #Leadership #CustomerExperience #AnswerConnect #NatalieRuiz #ScalingSecretsPodcast #RemoteWork 00:00 – Introduction 03:15 – Urgent Service Calls & Voicemail Statistics 07:45 – AI in Customer Service 12:30 – Case Study: Enhancing Customer Service in Franchises 17:00 – The Human Touch vs. Automation 22:45 – Leadership & Company Culture 27:30 – AnswerConnect’s Services and Tech Tools 32:50 – Conclusion & Call to Action Tune in and elevate your business game with Scaling Secrets Podcast! 🔥 This podcast is proudly brought to you by Otter PR - visit https://otterpr.com/ for more information. Don't miss the chance to win free PR for a whole year by entering our exciting giveaway at https://otterpr.com/giveaway/. For additional episodes, head over to https://otterpr.com/podcast/ and enjoy the streaming experience.