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In his 2024 book, Platformland: An anatomy of next-generation public services, Richard Pope lays out how and why the promises of digital have yet to be realized in the public sector and offers a strategic vision for how to “share the benefits of digital with the public fully.” The book offers practical solutions to realize this vision with design patterns, strategic interventions, and leading examples from across the globe. It’s a must-read for technologists, program managers, and policymakers alike who are looking to digital solutions to help make government more understandable, accountable, and democratic. In this webinar, Richard shares more about translating the book’s ideas into practice. More about the Author: Richard Pope was part of the founding team of the UK Government Digital Service and the first product manager for GOV.UK. He created many of the initial design concepts for both GOV.UK and the digital account for Universal Credit (the UK’s social security service). He was a senior fellow at Harvard in 2018/2019, researching and lecturing on ‘Government as a Platform.’ Subscribe to Richard's Platformland newsletter: https://www.platformland.xyz/ Read the book: Platformland: An anatomy of next-generation public services: https://anatomyofpublicservices.com/ _______________________________________________ About the Digital Service Network (DSN): The Digital Service Network (DSN) empowers governments to use human-centered strategies to deliver services that reflect the needs and expectations of people who use them. Join the DSN mailing list today and help us build a collaborative network of digital government leaders and best practices. DSN peer learning is supported by the Beeck Center for Social Impact + Innovation at Georgetown University, and the U.S. Digital Response. Join the DSN: https://beeckcenter.org/join-the-dsn Stay Connected with the DSN: Website: https://digitalgovernmenthub.org/abou... LinkedIn: / digital-service-network Twitter: / digitalsnet YouTube: / @digitalservicenetwork Email: [email protected] U.S. Digital Response: https://www.usdigitalresponse.org/ Beeck Center: https://beeckcenter.georgetown.edu/ DSN Project Page: https://beeckcenter.georgetown.edu/pr...