How America Shops® in Chaos. What’s Worth It Now? - EP100 скачать в хорошем качестве

How America Shops® in Chaos. What’s Worth It Now? - EP100

In this milestone episode, Wendy Liebmann celebrates 100 episodes of Future Shop with WSL’s newest Director of Research & Insights, Rich Kaminski. Together, they unpack the latest How America Shops® in Chaos study — revealing how shoppers are navigating a world defined by constant disruption, rising prices, and shifting trust in retailers. From Gen Z to Boomers, everyone’s learning how to stay afloat in an endless wave of change. Episode highlights: The evolving shopper mindset after two decades of “Black Swan” events Three shopper groups: Drowning, Treading Water, and Safely Afloat Why trust and emotional connection now drive retail loyalty How shoppers are adapting their spending without cutting retailers out The psychology of chaos — and what brands must do to stay on the list Chapters: 00:00 Celebrating 100 Episodes of Future Shop 03:00 Meet Rich Kaminski: Gen Z & Millennial Insights 05:10 How America Shops in Chaos 11:30 The Shopper Spectrum: Drowning, Treading, or Afloat 17:30 Retail Shifts and the Psychology of Trust 26:30 Key Takeaways: Adapting to Chaos & Finding Control Visit our Future Shop Podcast page for a transcript and more episodes: https://wslstrategicretail.com/podcasts/ Search your favorite podcast provider app for “Future Shop Podcast with WSL” #WSLFutureShopPodcast ©WSL Marketing Inc. The content of this video is the product of WSL Strategic Retail. You can't reproduce it or repurpose it without asking us and without written consent.