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Chasing ROI

This module explores how businesses evaluate the success of training programs through Return on Investment (ROI) and Return on Expectations (ROE). While ROI focuses on financial gains like revenue increases or cost savings relative to expenses, ROE measures how well a program fulfills the qualitative goals of stakeholders. The data suggests that only about 27% of organizations consistently track these metrics due to the complexity and ambiguity of modern corporate environments. Additionally, the second source lists the diverse digital tools and support services offered by Zoom to facilitate such professional communication and learning. Together, these materials highlight the strategies and platforms used to manage corporate development in a digital-first landscape.