Building a Customer Data Platform with Databricks by Bruno Antunes скачать в хорошем качестве

Building a Customer Data Platform with Databricks by Bruno Antunes

At any company, customer experience is key to sustain an healthy business. But it is impossible to provide a good customer experience without having a deep knowledge about the customers, their preferences and their behaviors. With customer data spread across a growing myriad of different touch points and tools, it is increasingly difficult to get a unified and all round view of each individual customer. The concept of a Customer Data Platform arrived with the promise of solving that challenge by collecting, organizing and activating customer data, with good number of platforms already available in the market. At Exclaimer we are building our own Customer Data Platform on top of Databricks, and we will guide you through our journey to get there.