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How One Question Can Change the Way You Lead

In this episode of the QBQ Podcast, I talk with Laura Train, founder of Integrity Training Solutions and a longtime QBQ practitioner and distributor. Laura first discovered QBQ while working at the Social Security Administration, and she shares how those simple principles transformed the way she leads, teaches, and responds under pressure. Laura spent 25 years in leadership roles with the Social Security Administration before launching her own leadership and training company. In our conversation, she shares how learning to pause and ask better questions helped her move from reacting to responding, from micromanaging to trusting others, and from stress to more intentional leadership. We also talk about how the principles of QBQ apply beyond the workplace—including a season where Laura stepped back from work to care for her mother. Her story is a powerful reminder that personal accountability shows up not just in leadership, but in everyday relationships and decisions. In this episode we discuss: • How QBQ changed Laura’s leadership style • Moving from micromanaging to coaching • Responding instead of reacting under pressure • Applying personal accountability at work and at home • Real stories of QBQ in action If you’ve ever struggled with blame, frustration, procrastination, or reacting in the moment, this conversation will encourage you to pause and ask a better question. 🎧 Learn more about QBQ: https://qbq.com 📚 QBQ! The Question Behind the Question – John G. Miller