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What did MSPs really learn in 2025 and how should that shape project delivery in 2026? In our first webinar of 2026, Moovila's Kate Schlarf (VP Marketing) and Louis Bagdonas (VP Operations) break down what they’ve seen across the MSP landscape, from margin pressure and fixed-fee realities to why templates, standardization, and feedback loops are still harder than they should be. Then they share how to turn these challenges into wins in the new year. If you’re trying to improve project margins, build scalable services, and stop repeating the same mistakes year after year, this session is for you. Chapters 00:00 – Welcome and webinar overview 00:12 – Introductions and who this session is for 07:19 – What really happened to MSP margins in 2025 08:13 – Fixed fee projects, budget tracking, and why margins are still hard 09:32 – Setting target margins project by project 10:12 – Real talk: tools, change, and MSP reality 10:55 – Service standardization and templatizing work 11:31 – Templates, scalability, and building work like Legos 12:49 – The missing feedback loop between sales and operations 13:19 – Why margins, templates, and collaboration are inseparable Connect with the Speakers Kate: / kateschlarf Louis: / louis-bagdonas ✅ Subscribe to our channel to stay ahead of the curve with MSP project management insights! 📅 Book an MSP-specific demo of Moovila: https://info.moovila.com/demo-request... Originally Recorded: January 23, 2026