Ep. 8: Customer Spotlight: Cole Industrial, Inc. скачать в хорошем качестве

Ep. 8: Customer Spotlight: Cole Industrial, Inc.

Cole Industrial Inc.’s Director of IT shares how the company modernized field service operations by replacing Word and paper-based reports with GoFormz digital workflows integrated with Acumatica. The shift—driven by the need for reliable offline data capture in low-connectivity job sites—cut reporting and quoting delays from 36+ hours (and sometimes days) to same-day turnaround in many cases. The conversation also highlights how Cole Industrial, Inc. expanded GoFormz beyond service reports into safety documentation, approvals, and customer/vendor data collection, along with practical lessons on change management and adoption.