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My client interviewed over 50 specialists this year, and still couldn’t grow his business. The real challenge when scaling a service business often isn’t profit, pricing, or performance. It’s capacity. If you want a simpler business that doesn’t rely on constant effort, watch this: • How I Review Your Business You might also like this: Why My Client Lost Sales After Perfect Sales Calls (And How We Fixed It) - • Why My Client Lost Sales After Perfect Sal... Download 10 Steps to Break Through Capacity Limits Without Hiring More People (and the full PDF transcription) https://www.jamesschramko.com/busines... 00:00 - Intro 00:33 - You’ve built something that works, but now success feels like a trap. That’s the hidden challenge of scaling a service business. 01:22 - Start by finding out what your key people actually do each week. It’s the first step in a task audit that reveals hidden inefficiencies. 02:28 - Look at every task and ask what would happen if it disappeared. That’s how you uncover bottlenecks in business and wasted effort. 03:39 - Before hiring, check whether the problem is really a lack of staff or a broken process. Service business automation often fixes both. 04:49 - Most capacity issues aren’t caused by people, but by manual, repetitive work that slows operational efficiency. 05:52 - Growth doesn’t come from adding more; it comes from removing what no longer serves you. That’s how to scale a service business effectively. 07:20 - What feels like a limit is often a signal to simplify, refine, and scale the business through smarter systems and how to scale business operations. Connect with me Instagram: / jamesschramko