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Communicating With The Homeless Customers in Your Library

Homelessness is an issue that affects libraries throughout the country, and there are many different ways that libraries have been addressing it. In this session, learn how one library, over the last 17 years, has been working with those in their community who are experiencing poverty and/or homelessness. Learn tips for approaching and engaging customers, best practices for gathering resource information in your community, how to create your own resource sheets, and why this work is important. 9/24/2019 | 1 hour Handouts are available on the KDLA Archived Webinars page - https://kdla.ky.gov/Library-Support/L...