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Communication Texts

Mary uses a group text example to illustrate how personality preferences show up even in simple digital communication. They describe misinterpreting messages from teammates whose detail-oriented and direct styles initially felt critical, but later recognizing those messages as supportive once they considered each person’s intent. Text and chat lack tone and body language, making misperception easy, so pausing before reacting helps maintain trust and understanding. The exercise encourages participants to reflect on their own text or chat history to identify how different color behaviors—good or bad day—appear in digital interactions.