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HR Basics: Workplace Investigations 2e

HR Basics is a series of short courses, designed to highlight what you need to know about a particular human resource management topic. In today’s HR basics, we explore workplace investigations, outlining a simple process to ensure consistent and effective fact finding in your organization. A workplace investigation is designed to find facts and determine what happened or what is happening in a situation. An investigator for the organization has the responsibility to look beyond the simple incident or accusation to examine the situation as a whole. The initiation of an investigation is almost always the result of a report or complaint. An individual or group has informed the organization that something is wrong. Treat every complaint as a gift. To best understand workplace investigations, answer two questions: Why do organizations conduct workplace investigations and how do they best do so? So, why conduct a workplace investigation? If you ask most professionals involved with workplace investigations about its purpose, the answer you will likely hear is “to find the facts.” There are a number of decision points in the process of workplace investigation. Those decision points represent the process by which workplace investigations are best managed in organizations. Workplace investigations are conducted to find facts and promote fairness in the workplace. The Workplace Investigation Model allows any organization to improve trust and realize better results in your next employee relations issue.