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Nat Rosasco, Principal and Creative Director of Olive Street Design shares how his agency grew from a basement startup to over 1,400 active clients — without a sales team. Nat shares the lessons learned from 20 years of building Olive Street Design into a full-service digital marketing powerhouse serving clients from Harvard University to the United Nations. His story is one of grit, relationships, and adaptability — and his philosophy is simple but powerful: “Answer the phone. Answer your emails.” Now, Nat and his team are helping small and mid-sized businesses stay competitive in the AI era through automation, authenticity, and empathy. 💬 We cover: 📈 How Olive Street Design scaled to 1,400+ clients with zero outbound sales 🧭 From manufacturing and private equity to creative entrepreneurship 🤖 The role of AI in streamlining web development and SEO 🌍 Projects with Harvard University, the United Nations, and local businesses alike 🧩 Why Duda’s platform became Olive Street’s “secret sauce” 🫱 Building client loyalty through trust, value, and transparency 💡 How small agencies can compete — and win — in an AI-powered world ❤️ Why answering the phone is still the most underrated growth strategy 🎧 Listen now to learn how combining AI tools with authentic human connection can fuel growth for agencies and small businesses alike. 💬 Comment below: Do you think AI can ever replace real relationships in marketing? 🔗 Subscribe to The DGTL Growth Podcast for more conversations with founders and innovators redefining digital growth. About Olive Street Design: Olive Street Design is an award-winning digital marketing agency offering high-end web design tailored to meet each clients' unique business needs. With a small team they focus on helping over 1,400 business succeed online through cost effective website and marketing solutions. 👉 Learn more: https://olivestreetdesign.com This podcast episode is brought to you by DGTL and was recorded on November 10, 2025. About DGTL: DGTL brings 25+ years of marketing expertise into the AI age—implementing intelligent systems that give you your time back while helping clients win. Whether it’s generating leads, producing content, or automating client reports, our custom AI agents turn your agency into a leaner, faster, more profitable machine. 👉 Learn more: https://dgtl.us #DGTLGrowth #OliveStreetDesign #DigitalMarketing #AIinMarketing #AgencyGrowth #HumanConnection #SuseBarnes #NatRosasco #WebDesign #SEO #GenerativeAI #Entrepreneurship