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Most teams see SME coordination as admin work. CAPTRUST treats it as a key revenue lever. In this Responsive Spotlight, CAPTRUST's Megan Cutter explains how a dedicated SME coordinator now: Manages 70+ subject matter experts inside Responsive Knows each SME’s volume, preferences, and bandwidth Connects every strong RFP response back to firm-wide revenue impact By putting one person at the center of SME collaboration, CAPTRUST reduced SMEs' sense of overwhelm, improved RFP quality and win rate, and helped SMEs see how their time directly affects win rate and growth. If you want your proposal function to feel more strategic—and less like organized chaos—this is the role to study. You’ll also hear from Megan how CAPTRUST: Built a two-track model: execution + knowledge management Gave SMEs clear expectations and visibility into impact Used Responsive to centralize knowledge and standardize quality across every response