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In this episode of Mo’s Market Pulse, host Sara Mokaram sits down with Danielle Steed, Head of Operations at ScreenSteps, a platform redefining how companies train employees and manage internal knowledge. Danielle shares how ScreenSteps uses AI and a "find and follow" framework to eliminate outdated SOPs, speed up onboarding, and help managers stop answering the same questions over and over again. From healthcare to fintech, Danielle explains why knowledge operations—not memorization—is the future of high-performing teams. If you’re in operations, L&D, or managing a remote/hybrid team, this episode is a must-watch for scaling training, boosting efficiency, and making work... work better. #KnowledgeOps #AITraining #EmployeeEnablement #ScreenSteps #OperationalExcellence #StartupGrowth #MoDigitalSolutions #MosMarketPulse 🔗 Learn more: https://www.screensteps.com 🔗 Connect with Danielle: https://www.linkedin.com/in/danielle-steed... 🔗 Follow ScreenSteps: https://www.linkedin.com/company/screensteps/ 👉 Don’t forget to like, subscribe, and drop your thoughts in the comments!