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Generative AI and LLMs have proven to be essential tools when it comes to providing personalized and efficient self-service experiences in the contact center industry. Amazon Connect cloud contact center and customer service software, Amazon Lex AI chatbot, Amazon Bedrock generative AI, and AWS Lambda serverless compute functions are all powerful components that can be combined to create dynamic conversational bots that enhance customer experience. In this video, we’ll guide you through the step-by-step process for building conversational bots using Amazon Connect, Amazon Lex, AWS Lambda, and Amazon Bedrock. Let's get started! You can also check out this blog post on the subject: https://webrtc.ventures/2024/08/enhan... Ready to take your customer experience to the next level? The team of experts at WebRTC.ventures can help you design and deploy a customized conversational AI system using Amazon Connect or other services. Also consider Conectara, our cloud contact center solution built on Amazon Connect . Conectara is perfect for those who want a seamless implementation with minimal technical expertise required. Let’s Make it Live! #webrtc #contactcentersolutions #llm #amazonconnect #amazonlex #amazonbedrock #awslambda #conversationalai #voicebots #cx