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This interview was recorded for the GOTO Book Club. #GOTOcon #GOTObookclub http://gotopia.tech/bookclub Read the full transcription of the interview here: https://gotopia.tech/episodes/395 Alex Ewerlöf - Senior Staff Engineer at Volvo Cars & Author of "Reliability Engineering Mindset" @alexewerlof Charity Majors - Co-Founder & CTO of honeycomb.io & Co-Author of "Observability Engineering" @CharityMajors RESOURCES Alex https://bsky.app/profile/alexewerlof.com https://x.com/alexewerlof / alexewerlof https://www.alexewerlof.com Charity https://bsky.app/profile/charity.wtf / mipsytipsy https://github.com/charity / charity-majors https://charity.wtf Links https://blog.alexewerlof.com/p/rem https://www.honeycomb.io/blog/slos-ar... • Dev Harmony: Communication & Proven SRE Pr... • Site Reliability Engineering (SRE) at Goog... • Data: The Land DevOps Forgot • Michael Nyg... • Spotify Plugins for Backstage: How Commerc... • How Google SRE and Developers Work Togethe... • Software Engineering at Google • Titus Win... • Platform Engineering: A Deep Dive Conversa... • Observability Engineering • Charity Majors... • Managing to Your SLO Amidst Chaos • Liz Fo... • Why Is My App SLOw? Defining Reliability i... • A Field Guide to Reliability Engineering a... • How Klarna Optimized & Personalized the Ch... • Is It Time To Version Observability? (Sign... • Observability 2.0: Transforming Logging & ... DESCRIPTION Alex Ewerlöf, author of "Reliability Engineering Mindset" and Senior Staff Engineer at Volvo Cars, shares his serendipitous journey from product engineering to reliability engineering and discusses the practical challenges of implementing Google's SRE practices in real-world companies. Alex emphasizes the significant gap between Google's idealized SRE approach — which he links to "a fantastic chef's recipe for Michelin-starred restaurants" — and the reality most companies face with limited resources and infrastructure. The discussion covers key topics including the evolution from traditional operations to where engineers own their code in production, the critical importance of choosing SLIs that align with business impact, and how SLOs help set expectations and help the service consumers prepare non-functional requirements. Alex coined the law of 10x per 9 highlighting that reliability isn't free and requires careful cost-benefit analysis. TIMECODES 00:00 Intro 00:51 The serendipitous path to SRE 04:31 From SRE to author 07:04 The Google SRE gap 10:24 Making Service Level Objectives (SLO) practical 19:38 The future of observability & SLOs 23:06 Swapping stories on recent reads 25:02 Outro RECOMMENDED BOOKS Alex Ewerlöf • Reliability Engineering Mindset • https://blog.alexewerlof.com/p/rem Charity Majors, Liz Fong-Jones & George Miranda • Observability Engineering • https://amzn.to/38scbma Charity Majors & Laine Campbell • Database Reliability Engineering • https://amzn.to/3ujybdS Alex Hidalgo • Implementing Service Level Objectives • https://amzn.to/4pbWJxw Brian Klaas • Fluke • https://amzn.to/41V1Cko Kevin Simler & Robin Hanson • The Elephant in the Brain • https://amzn.to/4fYCG1i Kelly Shortridge & Aaron Rinehart • Security Chaos Engineering • https://www.verica.io/sce-book Nora Jones & Casey Rosenthal • Chaos Engineering • https://amzn.to/3hUmuAH https://bsky.app/profile/gotocon.com / gotocon / goto- / goto_con / gotoconferences #ReliabilityEngineering #SRE #SiteReliabilityEngineering #ChaosEngineering #Observability #Observability2 #SLO #SLI #Reliability #Logging #PlatformEngineering #SoftwareEngineering #Programming #TodayInTech #AlexEwerloef #CharityMajors #BookClub CHANNEL MEMBERSHIP BONUS Join this channel to get early access to videos & other perks: / @goto- Looking for a unique learning experience? Attend the next GOTO conference near you! Get your ticket at https://gotopia.tech Sign up for updates and specials at https://gotopia.tech/newsletter SUBSCRIBE TO OUR CHANNEL - new videos posted almost daily. https://www.youtube.com/user/GotoConf...