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This webinar originally aired on Wednesday, June 11th, and is part of CIFT’s ongoing Lunch & Learn series tailored for manufacturers and food processors. In this session, Rachel Petropoulos, Business Sustainability Specialist at CIFT, explores real-world Knowledge Transfer strategies that help organizations preserve critical know-how as experienced team members retire or transition out. Whether you're struggling to make SOPs stick, planning for cross-training, or looking to strengthen your onboarding process—this webinar offers actionable insights to reduce downtime and improve workforce continuity. What You’ll Learn: Why critical knowledge is often lost—even with SOPs in place Practical ways to document work processes your team will actually use How to implement effective cross-training to manage transitions The role of knowledge sharing in reducing errors and improving retention Stay tuned for more recordings in our Lunch & Learn series, where we tackle key challenges facing today’s manufacturing and food industries.