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Respecting emotions. Reducing restrictions. Rebuilding trust. In this episode, our Principal PROACT-SCIPr-UK® Instructors Daniel Kenealy and Rebecca Badgley explore what it truly means to understand behaviour - with empathy at the centre. From recognising unmet needs to identifying early warning signs, the conversation highlights how teams can reduce distress and use preventative strategies to create safety, not control. You’ll hear about the vital role of therapeutic relationships in helping individuals move from long-stay hospitals into the community, and how person-led care can make freedom, dignity and connection possible again. This episode also features a moving case story - a young woman once held back by restrictions, now empowered to lead a life filled with choice, purpose and joy. 0:10 - 1:51 How does PROACT-SCIPr-UK® help or teams better understand behaviours of concern? 1:53 - 3:30 How does the therapeutic relationship support people during transitions from hospital to community care? 3:33 - 6:18 In what ways has this approach reduced the use of restrictive interventions within your service? 6:24 - 8:20 How does PROACT-SCIPr-UK® guide restrictive practices, especially for transitions from hospital to community? 8:26 - 11:18 What safeguards are in place to ensure interventions always respect the person's dignity and right? 🎧 Listen now and discover how understanding behaviour changes everything.