How The Halo Way Works | Slaying Dragons with Paul Hamilton [Episode 3] скачать в хорошем качестве

How The Halo Way Works | Slaying Dragons with Paul Hamilton [Episode 3]

In this episode of Slaying Dragons, Mike Fuson is joined once again by Paul Hamilton, Managing Director of Halo Service Solutions, to continue the conversation around “The Halo Way.” In Episode 3, Mike and Paul explore how The Halo Way works in practice—how it influences Halo’s people, decision-making, customer relationships, and day-to-day operations. This discussion builds on earlier episodes and highlights why Halo’s culture plays such a critical role in its success within the IT Service Management space. This episode further sets the foundation for upcoming conversations, where Mike and Paul will continue unpacking The Halo Way and why it resonates so strongly with Halo’s staff, partners, and customers. What You’ll Learn in This Episode How The Halo Way shows up in day-to-day operations How Halo’s culture influences customer experience Why values-driven organizations perform differently in ITSM How leadership reinforces The Halo Way internally What’s coming next in the Slaying Dragons series Follow and subscribe for more episodes of Slaying Dragons, where we tackle tough ITSM topics and spotlight the people shaping the future of service management. #excaliburdatasystems #slayingdragons #itsm #itil #haloservicesolutions #TheHaloWay #servicemanagement