How The Halo Way Was Built | Slaying Dragons with Paul Hamilton [Episode 2] скачать в хорошем качестве

How The Halo Way Was Built | Slaying Dragons with Paul Hamilton [Episode 2]

In this episode of Slaying Dragons, Mike Fuson is joined by Paul Hamilton, Managing Director of Halo Service Solutions, for a behind-the-scenes look at the origins of the Halo Software product line and the philosophy known as “The Halo Way.” Together, they discuss how Halo was built, the principles that shaped its development, and why culture, values, and customer focus are central to what makes Halo different in the IT Service Management space. This episode sets the foundation for future conversations where Mike and Paul will dive deeper into The Halo Way, exploring how it impacts Halo’s staff, partners, and customers—and why it continues to resonate with IT service teams around the world. What You’ll Learn in This Episode The origins of the Halo Software product line What “The Halo Way” means and where it came from How culture influences ITSM product development Why Halo stands out in the ITSM market What’s coming in future Slaying Dragons episodes Follow and subscribe for upcoming episodes of Slaying Dragons, where we tackle tough ITSM topics and spotlight the people shaping the future of service management. #excaliburdatasystems #itsm #itil #haloservicesolutions #haloservicesolutions #servicemanagement