Here's How To Create an AWESOME Executive Sponsorship Program! скачать в хорошем качестве

Here's How To Create an AWESOME Executive Sponsorship Program!

Ever wondered how top companies keep their biggest clients happy and loyal? Dive into the world of executive engagement with Andrea Galvez, VP of Client Success at Lionize, who unpacks the power of the Executive Sponsorship Program for boosting customer retention. 💥 𝐇𝐈𝐆𝐇𝐋𝐈𝐆𝐇𝐓𝐒 ◾ Unveiling the Executive Sponsorship Program: Quick guide to what it is and why it matters. ◾ Keys to Effective Implementation: Andrea's top tips for rolling out the program smoothly. ◾ Boosting Retention: How executive sponsorship directly reduces churn and strengthens ties. 👍 Like, share, and subscribe for expert insights! 👉🏻 Whenever you’re ready...If you're an 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘥 𝘦𝘹𝘦𝘤𝘶𝘵𝘪𝘷𝘦 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘢 𝘊𝘚𝘔 𝘱𝘳𝘢𝘤𝘵𝘪𝘤𝘦 𝘧𝘰𝘳 𝘵𝘩𝘦 𝘧𝘪𝘳𝘴𝘵 𝘵𝘪𝘮𝘦, there are three powerful ways I can help you fast-track success while avoiding common pitfalls: 1️⃣ 𝙎𝙩𝙚𝙖𝙡 𝙈𝙮 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙘𝙘𝙚𝙨𝙨 𝙆𝙋𝙄 𝘾𝙝𝙚𝙖𝙩𝙨𝙝𝙚𝙚𝙩 Tracking the right KPIs is the key to driving your CSM team to higher performance. Get my Customer Success KPI Cheatsheet and learn how to focus on the metrics that actually move the needle—so you can scale smarter and accelerate revenue growth. Click here to download the workbook: 🔗 https://unlock.thecustomermethod.com/... 2️⃣ 𝙅𝙤𝙞𝙣 11,000+ 𝘽2𝘽 𝙀𝙭𝙚𝙘𝙪𝙩𝙞𝙫𝙚𝙨 𝙖𝙣𝙙 𝙇𝙚𝙖𝙙𝙚𝙧𝙨 Every week, I share strategic insights and practical tools to help you hit your quarterly goals faster while scaling your CS operations efficiently. Don’t navigate this alone - tap into a thriving community of leaders who are optimizing their CS strategies and driving serious impact. Click here to join: 🔗 https://unlock.thecustomermethod.com/... 3️⃣ 𝘽𝙪𝙞𝙡𝙙𝙞𝙣𝙜 𝙤𝙧 𝙇𝙚𝙖𝙙𝙞𝙣𝙜 𝙖 𝘾𝙎𝙈 𝙏𝙚𝙖𝙢 𝙛𝙤𝙧 𝙩𝙝𝙚 𝙁𝙞𝙧𝙨𝙩 𝙏𝙞𝙢𝙚? Building and running a customer success practice for the first time doesn’t have to feel like an uphill battle. With the right frameworks, you can achieve results faster than you think. I help experienced executives confidently build a proactive, high-performing CS team—without the guesswork and costly missteps of figuring it out alone. Click here to learn more: 🔗 https://unlock.thecustomermethod.com/... 𝐀𝐁𝐎𝐔𝐓 𝐎𝐔𝐑 𝐆𝐔𝐄𝐒𝐓 Andrea Galvez is a revenue leader and is currently VP, Client Success at Lionize.ai where she owns the post-sales motion. She received an honorable mention for 2023 Customer Success Leader of the Year at the Customer Success Excellence Awards (Americas). 🔗 You may connect with Andrea via LinkedIn:   / agalvez   𝐔𝐒𝐄𝐅𝐔𝐋 𝐋𝐈𝐍𝐊𝐒 📑 Read: Losing Your Executive Sponsor without Losing Your Customer https://www.csmpractice.com/losing-yo... 🎥 Watch: Getting Executives to Attend Your QBR    • Getting Executives to Attend your QBR   ⏬ Download: How to Build a 90 Day Plan for Customer Success Executives https://www.csmpractice.com/90-day-pl... 𝐓𝐈𝐌𝐄 𝐒𝐓𝐀𝐌𝐏𝐒 00:00 Intro 02:49 Why should I implement this program? 04:22 What is an Executive Sponsorship Program? 06:48 Accounts: Ratio, Types, and Assignments 10:23 Setting Expectations 14:50 KPIs to Use 17:12 Possible Risks #ExecutiveSponsorship #CustomerSuccess #RetentionStrategies #Lionize