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Welcome back to the Sustainable Clinical Medicine podcast! In this episode, host Sarah welcomes Dr. Andrea Austin, an emergency medicine physician and educator, who talks about her journey through medicine and her new role as a residency program director in Pensacola, Florida. Dr. Austin shares her early inspirations for pursuing a medical career, the challenges she faced in medical school, and her subsequent realization that emergency medicine was her calling. She discusses the emotional and professional toll of working during the COVID-19 pandemic and her steps toward recovery, including therapy, coaching, and a strategic career shift. Dr. Austin also delves into her research on creating positive change in healthcare, the importance of supportive organizational cultures, and the role of collective agency in making impactful transformations. Additionally, she introduces her book 'Revitalize' and offers insights into fostering creativity, tenacity, and resilience among healthcare professionals. Tune in to discover valuable lessons and strategies for thriving in the demanding field of medicine. Connect with Dr. Andra Austin: 🌐 Website: https://www.andreaaustinmd.com/ Facebook: / andreaaustinmd Instagram: / andreaaustinmd -------------- **** Charting Champions is a premiere, lifetime access Physician only program that is helping Physicians get home with today's work done. All the proven tools, support, and community you need to create time for your life outside of medicine. Learn more at https://www.chartingcoach.ca **** Enjoying this podcast? Please share it with someone who would benefit. Also, don’t forget to hit “follow” so you get all the new episodes as soon as they are released. **** Come hang out with me on Facebook or Instagram. Follow me @chartingcoach to get more practical tools to help you create sustainable clinical medicine in your life. **** Questions? Comments? Want to share how this podcast has helped you? Shoot me an email at admin@reachcareercoaching.ca. I would love to hear from you. Timestamps: 00:00 Introduction and Guest Welcome 00:13 Dr. Andrea Austin's Background 00:48 Journey into Emergency Medicine 03:17 Challenges and Reflections During COVID 07:01 Healing and Career Transition 10:42 Becoming a Change Maker in Healthcare 14:45 Organizational Support for Change Makers 19:05 Leadership and Organizational Culture 23:03 Recognizing Emotional Work in Change Making 24:21 The Importance of 360 Feedback 28:20 Challenges with Patient Feedback 30:22 Leadership and Organizational Challenges 37:44 The Need for Collective Agency 40:28 Revitalized: A Guide to Crafting Your Career 44:16 Global Physician Burnout: A Shared Struggle