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Details Define You. Bob Hughes, President & CEO of Deltek, learned that lesson when the stakes were highest.. on a nuclear submarine… in the middle of a $22B merger… and during a ransomware attack that shut everything down. He was inspired early in his career when a leader told: “The devil’s in the details… but so is salvation.” Years later he’s leading through a massive merger. Then the cyber attack hits. Bob leaned in even more... “You can’t control the environment, but you can control your response.” And I particularly appreciated this insight: “Operational discipline scales trust.” I think we’ve all seen the opposite play out. One meeting starts late. One deadline gets missed. One “good enough” decision slips through. Trust doesn’t explode. It erodes. Gradually. Bob’s team didn’t lose trust in those moments because he refused to let the small things slide when they mattered most. That’s what I keep thinking about: When leaders lose trust its rarely the big thing; it's because of the details long before. What do you think the "details" mean about leadership?