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Join us for a conversation with Thomas D'Hoe, COO of Premium Plus, as he shares his insights into enhancing Employee Services (ES) with #zendesk. From streamlining operations to leveraging AI, Thomas delves into how businesses can optimise internal workflows and elevate the employee experience. Discover: ✅ What Employee Services mean and why they matter ✅ How Zendesk helps streamline IT, HR, and Facilities operations ✅ The role of AI in enhancing employee support ✅ Challenges and benefits of implementing Zendesk for ES 00:00 Start 00:05 How would you define Employee Services from a COO point of view? 01:24 What are the key benefits of using Zendesk for ES? 02:34 Which are some challenges you see businesses face? 03:29 How can a Zendesk Partner help? 05:08 What are the main benefits of using AI in Employee Services? Whether you’re exploring Zendesk for your team or looking to improve employee satisfaction, this interview offers actionable advice and real-world examples. 📢 Like, comment, and subscribe for more expert insights on #CX, #EX, and operational efficiency! 👉 Read our in-depth blog article for more insights: 📩 Looking for a #zendeskpartner? We are here for you. Contact us: https://premiumplus.io/contact/