Learn about ITIL 2011 Continual Service Improvement from GogoTraining скачать в хорошем качестве

Learn about ITIL 2011 Continual Service Improvement from GogoTraining

http://gogotraining.com, 877-546-4446 GogoTraining is an ITIL® accredited ATO and the course videos along with the exercises, fulfill the 21 contact hours required to sit for your exam. This APMG accredited training program is for individuals seeking specialist certification in ITIL® Continual Service Improvement practice area. In order to sit for the Continual Service Improvement exam you need to have passed your ITIL® Foundation exam as this course builds on the general principles covered in the ITIL® Foundation course and have completed an accredited Continual Service Improvement training course. In this course ITIL Expert Helen Morris will walk you through the lifecycle aspects of Continual Service Improvement (CSI) from a managerial/supervisory perspective, including CSI principles, activities and technology considerations. Helen will also provide an overview of the CSI Process give you a strong understanding of the interfaces between CSI and the other stages of the ITIL® Service Lifecycle. For information on how to take your ITIL® examination, see the certification section. To learn more about ITIL, download the ITIL Schema. http://gogotraining.com, 877-546-4446