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We are delighted to bring you our next ED&I webinar around socio-economic background. We were joined by Nik Miller, Fellow at The Bridge Group and Jo-Ann Robertson, CEO of Global Markets at Ketchum, to discuss compelling data and lived experience that explores how socio-economic background shapes performance and what true inclusion really requires. Panel: Amelia Black, Senior Director in BIE's People & Culture Team Nik Miller, Fellow at The Bridge Group Jo-Ann Robertson, CEO of Global Markets at Ketchum Chapters: 00:00 – Welcome and Agenda Overview 02:11 – Nick’s Introduction and Mission at the Bridge Group 03:57 – Joanne’s Personal Story and Background 05:06 – The Data: Key Findings on Social Mobility 09:23 – Measuring Socio-Economic Background 11:44 – Personal Reflections on Fitting In 13:51 – Overcoming Barriers and Finding Belonging 20:56 – Mental Health and Socio-Economic Background 23:39 – Creating Inclusive Cultures at Work 24:16 – Dismantling Bias at Ketchum 26:09 – Redefining Talent and Awareness-Raising 29:48 – Role of Leadership and Representation 31:18 – Diversifying the Leadership Team 35:08 – Respecting Differences Within Diverse Teams 36:48 – Financial Barriers: Dress and Travel 38:56 – Inclusion of International Staff and Data Application 40:11 – Role of External Support and Early Intervention 43:05 – Systemic Change and Legal Frameworks 44:38 – Making the Case for Inclusion Internally 47:20 – The Business Case and Downward Mobility 49:56 – Overcoming Pushback and Justifying Interventions 51:56 – What’s Happening in the US and What It Means 56:33 – Wrap-Up and Closing Remarks