Understand your customers | Business Accessibility скачать в хорошем качестве

Understand your customers | Business Accessibility

It’s important to see your business from the customer’s perspective – even more so if that customer has accessibility needs. We spoke to a number of customers about their experience at businesses in Scotland. What can a business do to support their needs? What difference does it make to them when a business meets their needs? Be inspired by these businesses who have all worked to be accessible and inclusive to as many customers as possible. From step-free access to quiet times, there are lots of things you can do to improve your business. Find out more at https://support.visitscotland.org/ Grant Arms Hotel - https://grantarmshotel.com/ Camera Obscura & World of Illusions - https://www.camera-obscura.co.uk/ RSPB Scotland Loch Leven - https://www.rspb.org.uk/days-out/rese... Cairngorm Mountain - https://www.cairngormmountain.co.uk/