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In this episode, hosts Matthew Radley and Hilary Farrington are joined by Gemma Board, Head of Talent, to explore the defining moments that transformed their mentoring from an unplanned, informal practice into a strategic capability with structure, confidence, and credibility. What began with a simple question - “How many people are mentoring here?” - evolved into a movement that reshaped their leadership development, inclusion, and succession planning. This conversation offers rare insight into the human side of mentoring. From mentor self-belief to the complexity of doing it well, Gemma reveals the stretch, stillness, and courage it takes to raise the bar. It’s a candid look at what happens when leaders stop assuming and start investing in what good really looks like. -- Chapters: 00:00 – Welcome and Episode Overview 00:30 – Introducing Gemma Board 01:45 – Why Mentoring Needed a Rethink Across the Business 03:00 – The Start of the Partnership with MRA and the Gaps They Saw 05:00 – Launching Mentoring with Confidence and What Made It Different 06:30 – The Personal Story That Cemented Gemma’s Belief in Mentoring 08:00 – The Wake-Up Question: “How Many People Are Mentoring Here?” 09:00 – From Informal Chaos to Strategic Capability 10:30 – Embedding Mentoring into Early Careers and Talent Strategy 12:00 – Why Every Mentor Now Goes Through the Programme 13:30 – Building a Mentoring Community Through Triads and CPD 15:00 – Creating Safe Spaces and Supervision for Mentors 17:00 – How the Programme Evolved Through Feedback and Culture Fit 19:00 – The Role of Mentoring in Inclusion and Succession Planning 21:00 – What Good Mentoring Really Looks Like in Practice 23:00 – Why Mentoring Is Harder Than Coaching 25:00 – The Stretch, Stillness, and Courage of Being a Mentor 27:00 – The Impact of Mentoring on Confidence and Culture 29:00 – Final Reflections on Raising the Bar and What’s Next