Presentation of the BlueLink Group скачать в хорошем качестве

Presentation of the BlueLink Group

BlueLink was created in 1992 by Air France to design and develop its loyalty programme for its best customers. Thus, we were "born in excellence" and have always sought a very high level of service quality for our customers. In an entrepreneurial spirit, we have developed internationally and have put our expertise at the service of other prestigious brands in the travel, culture and luxury sectors. 24 hours a day, 365 days a year, we manage more than 40 activities in 35 languages and offer a multi-channel customer experience (telephone, email and various social media). Paris, Prague, Strasbourg, Sydney, Mauritius and Santiago de Chile: today, the BlueLink group has 2,000 employees and a network of several partner centres around the world. We are strengthened by our cultural diversity and our human dimension. We are convinced that in order to create an emotion, to take care, to touch the heart, to engage and to make people vibrate : Human will always be at the heart of Relationships. This is our vision. On a daily basis, we go beyond distances to create links between cultures. Our 5 values are anchored in our corporate culture: We encourage empathy, open-mindedness, attention and kindness in order to build relationships based on trust. We welcome diversity in all its forms to enrich the way we think and act. We believe in the power of collective intelligence in our work, to learn, improve and innovate together. We encourage the audacity to explore and dare to make mistakes in order to discover new and better ways. We strive for excellence to continually improve and offer the best version of ourselves. By living by our values, we all contribute to fulfilling our mission and making our vision a reality! The issue of Relations has never been more essential. Together, we are ready to take up the challenge. What about you?