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How do you prove the true value of HR so the business takes you seriously – and even appoints you as Chief People Officer? In this episode, you’ll hear from Leah Carnegie, Chief People Officer at Lottoland. Leah shares her journey from VP of People to CPO, including the moment she realised HR had to be at the table – and how she made it happen. As part of our special CPO/CHRO series – where each guest answers the same nine listener-chosen questions – Leah offers practical advice, candid insights, and lessons you can apply in your own HR career. HR Coffee Time | Episode 152 You’ll discover: • How to secure HR’s seat at the table and prove its value • The difference between VP/Director roles and the CPO remit • Why business acumen is non-negotiable for HR leaders • The mindset shift from “doing” to “thinking” • Skills and habits that help CPOs succeed – from coaching to feedback • The emotional weight of senior HR roles, and how to protect your wellbeing • Advice for aspiring and first-time CPOs ⏩ Jump to a specific part of the episode using the chapter markers below: ⏱️ CHAPTERS [00:00] Welcome and introduction to Leah Carnegie [03:18] How Leah’s VP role evolved into becoming CPO [09:00] The case for HR at the top table [12:00] Untangling senior-level HR job titles – VP, Director, CPO [16:00] The shift from execution to strategy [20:00] Building commercial awareness and learning from the business [26:00] Coaching, feedback, and skills that helped Leah succeed [30:00] Challenges of the role – emotional weight and loneliness [33:00] Protecting mental wellbeing as a CPO [38:00] Advice for aspiring CPOs [43:00] Guidance for those starting their first CPO role [45:00] Final reflections 🔗 USEFUL LINKS FROM THIS EPISODE • Connect with Fay on LinkedIn: / faywallis • Visit Fay’s website: https://brightskycareercoaching.co.uk • Connect with Leah Carnegie on LinkedIn: / leah-carnegie-fcipd-87087b57 • Disruptive HR resources: https://disruptivehr.com/ https://disruptivehr.com • IDEO: https://www.ideou.com/ • Hyper Island: https://hyperisland.com 🌟 RESOURCES TO SUPPORT YOUR CAREER 🎓 Inspiring HR Leadership – Fay’s accredited leadership development programme for aspiring and existing HR leaders: https://brightskycareercoaching.co.uk... 📝 The Essential HR Planner – Plan your goals, stay focused, and make a bigger impact at work: https://essentialhrplanner.co.uk/ 💌 Free Weekly Newsletter – Career tips, leadership ideas & podcast updates: https://brightskycareercoaching.kit.c... 🎙️ OTHER RELEVANT HR COFFEE TIME EPISODES 🎧 Episode 78: 5 Tips to Get Useful Feedback at Work to Help Your HR/People Career: https://brightskycareercoaching.co.uk... 🎧Episode 99: How Mediation Skills Can Help You Resolve Conflict at Work (With Pete Colby): https://brightskycareercoaching.co.uk... 🎧Episode 53: Why Coaching Skills Can Help Your HR Career (& How to Develop Them), with Charlie Warshawski: https://brightskycareercoaching.co.uk... 🎧Episode 130: Build Managers’ Confidence and Skills With ‘The Coaching Two-Step’, with Jude Slater: https://brightskycareercoaching.co.uk... 📚 BOOKS MENTIONED IN THIS EPISODE (N.B. the links shared are affiliate links, so Fay will receive a small commission from Amazon if you choose to purchase them) • HR Disrupted: It’s time for something different – Lucy Adams: https://amzn.to/4oYtSMW • The HR Change Toolkit: Your complete guide to making it happen – Lucy Adams: https://amzn.to/3USZk1n ✨ ✨ ✨ ✨ ✨ 💬 Which part of Leah’s advice resonated most with you? Let me know in the comments – I’d love to hear your thoughts. 🔔 If you enjoyed this episode, please like the video, subscribe to the channel, and share it with a friend or colleague in HR. Thank you for supporting the show!