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When the phone rings, and the person calling says there are important changes to your Medicare benefits, what should you do? Step 1: Hang up. Step 2: Block the number. In some cases, these calls are from criminals intent on stealing your identity. In other cases, the calls are from less than scrupulous agents who are using the “changes to Medicare” line, or say they’re from the “Medicare help center,” or may even claim to be with a particular insurance company as a way to get a foot in your door, or a foot in your phone, in order to sell you something. Regardless, you do not have to listen to them. Schedule Your FREE, No Obligation Medicare Plan Consultation: 877-312-1414 https://app.bcmwi.com/schedule 🛠️ Free Resource: Confused about your Medicare coverage options? Watch our free video at https://app.bcmwi.com/ How to Find the Best Medicare Coverage Without Paying More Than You Need To... 🛠️ Medicare benefits do tend to change slightly every year, so that part of these phone calls is sort of true, but those Medicare changes are released to the public when they are made. They aren’t secrets known only to Medicare and insurance agents. And they don’t change in the middle of a year. If someone is calling you about changes to your benefits in, for example, July, you can be pretty sure your Medicare benefits haven’t changed, and the caller is either trying to sell you something or trying to get you to share your personal information. Medicare and Social Security will never call you out of the blue to get information from you over the phone. Government agencies always send a letter first if they need to contact you. If someone calls claiming to be from Medicare or Social Security and asks for your Social Security number, Medicare number, or banking information, that’s a scam. Hang up. Report the call to Medicare by calling 1-800-MEDICARE and file a report at https://ftc.gov/complaint To prevent some of the spam calls, make sure all your phone numbers are registered on the Federal Trade Commission’s Do Not Call List, https://donotcall.gov That should prevent most of the solicitation calls, but it might not stop callers trying to steal your identity. Unfortunately, you can’t trust your Caller ID because criminals can make the call look like it’s coming from a legitimate Medicare phone number. The best practice is to never give out personal information on a call that you did not initiate. There are legitimate reasons for brokers, agents, and Medicare insurance companies to contact you. These include if you previously contacted them with questions by phone, if you filled out an online or paper request form to receive calls or emails, or if you enrolled in a Medicare plan and the plan needs to confirm your enrollment, although in that last case, you will also receive notification from the Medicare plan by mail. Medicare on its own can be confusing. Listening to calls from scammers can make it even worse. If you have questions about your Medicare coverage options, feel free to contact our office at 877-312-1414 or visit https://www.bcmwi.com #MedicareHelp #MedicareScams #MedicareAnswers