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Internet entrepreneur and developer of craigslist.org, Craig Newmark explains how the little "copy to" list aimed at informing people about arts and technology events, initiated in 1995, grew into the world's biggest online classified ad site. Newmark addresses the view that craigslist.org. is a threat to newspapers, but he theorizes that the future of journalism is changing. He explains that he strives to keep craigslist.org as simple and fast as possible, and tries to maintain the site as a public service, keeping most ads free of charge. While he founded the site and wrote the code that runs it, Newmark now dedicates himself to customer service, responding as quickly as he can to customer issues, which often have to do with pets. He also addresses the issue of keeping unseemly or illegal material off the site. Show host Paula Marantz Cohen and Newmark were high school classmates, and they trade some humorous memories of school days during the interview.