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Let's get tactical. There's a million things to do in RevOps. And lots of potential tactics to accomplish those goals. Full-time hires, contractors, agencies, tools. For new team leads or solo practitioners, it can be hard to know when to go which route. In this episode, Josh Janes breaks it down for us. Josh is a 15+ year RevOps vet who’s seen it all: hypergrowth SaaS, messy CRMs, broken forecasts, tool sprawl, and the eternal question of whether to hire, outsource, or “throw a tool at it.” He’s done RevOps as an operator, consultant, and leader across companies like DocuSign, Splunk, and more. The trick is in knowing your real priorities, sequencing the work, and matching the right mix of FTEs, consultants, and software to the business stage. In this episode, we cover: How Josh assesses a new org and its immediate needs The difference between work that needs a full-time hire vs. an agency/consultant Josh’s “first two hires” in RevOps and why When it actually makes sense to implement CPQ, call intelligence, or forecasting tools Why you should prove the process before you automate it in software the value of networking and community building in RevOps If you’ve ever inherited a chaotic CRM, been handed a laundry list of “top priorities,” or felt unsure when to bring in agencies or platforms, this one should help you think through your options.